Q: What is a pre-sale?
A: A pre-sale is for purchasing an item that we will be releasing in limited quantities ahead of time. This is a great way to secure an item and avoid sell outs! It also helps us to gauge how much of an item to produce, so we can avoid carrying excess stocks and use as much space in our warehouse as possible for what’s most important… BEER.
Q: Why should I buy a pre-sale item?
A: Purchasing a pre-sale item guarantees that you will get one. Also, we give exclusive discounts on pre-sale items and you get them cheaper than purchasing at the tap room!
Q: How does a pre-sale work?
A: To secure your item, full payment is due at checkout. We typically run our pre-sales for two weeks. After this time, we will begin production. Items are generally in our hands within two weeks. At this time, we will pack up orders for shipping or brewery pickup. Expect to receive your pre-sale order approximately one month from the time of your purchase.
Q: How do i receive my pre-sale item?
A: You have two options - you can have your order shipping via our website, or you can pick up at the brewery. For pickup orders, use promo code PICKUP when you check out.
Q: I want to order a non pre-sale item and a pre-sale item, how does shipping work for these?
A: To reduce shipping costs, we will ship these items together. If you need your non pre-sale item sooner, please email us at firstname.lastname@example.org.
Q: What about Changes in Delivery Date?
A: Our Pre-order disclaimer: Because the item has not yet reached us, we can not guarantee the exact date your item will ship. Each pre-order item has an estimated shipping date but this is subject to change from the manufacturer without prior notice. If for any reason we are not able to fulfill your pre-order, we will refund you for the full amount immediately.
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